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Healthcare CRM: Bridging Care and Communication

Changes the way you control, register and analyses information about
patients - with YardHealth HCRM.

Clinical Predictive Modeling

HCRM provides clinical predictive modeling to a variety of clients using Health Risk Monitor (HRM). This system utilizes the award winning MITCH predictive modeling engine.

Stop-Loss Reporting

HCRM provides aggregate and specific reporting for insurance carriers providing administrative Services Only (ASO) administration to self-funded employer groups.

Data Normalization

HCRM collects raw data consisting of medical and pharmacy claims, eligibility, lab data and HRA results from a wide variety of insurance carriers, third party administrators, pharmacy benefit managers.

Custom Database & Reporting

HCRM's processing of medical, pharmacy and other data for predictive modeling results in the creation of several databases. These may be used for additional purposes.

Get Organized

Get an integrated help desk and knowledge base to solve customer problem faster. Health Cost & Risk Management, LLC (HCRM) provides solutions that focus on addressing some of the healthcare industry`s most complex challenges.

Improvement in call center performance

Increase in purchase rates

Growth by Upsell/Service line

Reduction by No Shows

Increase in Patient Follow-up

Benefits of CRM for Healthcare

Customer Relationship Management (CRM) systems can offer several benefits to the healthcare
industry, despite the term `customer` often being used interchangeably with `patient` in this context.
Here are some of the key benefits of implementing CRM in healthcare:

Develop Better Relationships with Patient

Enables you to learn more about patient behavior, needs, and demands to develop better relationships with them. Enables you to learn more about patient

Allows for Instant Assessment of the Health

Allows for instant assessment of the health of each customer relationship thus identifying the cause of recurring issues reported by customers and offer.

Helps to Regulate Administration Tasks Software

Helps to regulate administration tasks to focus on the needs of the patients. Helps to regulate administration tasks to focus on the needs of the patients.

Improves Patient Satisfaction Using Modern Technology

Improves patients satisfaction and help them with proactive management of their health status. Improves patients satisfaction and help them.

Develop Better Relationships with Patient

Enables you to learn more about patient behavior, needs, and demands to develop better relationships with them. Enables you to learn more about patient

Allows for Instant Assessment of the Health

Allows for instant assessment of the health of each customer relationship thus identifying the cause of recurring issues reported by customers and offer.

Helps to Regulate Administration Tasks Software

Helps to regulate administration tasks to focus on the needs of the patients. Helps to regulate administration tasks to focus on the needs of the patients.

Improves Patient Satisfaction Using Modern Technology

Improves patients satisfaction and help them with proactive management of their health status. Improves patients satisfaction and help them.

What to Expect When You don't Combine
Your HRMS and Payroll?

Non-integrated HR and Payroll Software

  • Manual, error-prone process
  • Time-consuming and monotonous
  • Disorganized, haphazard data collection methods
  • Individual validation delays payroll processing
  • Disjointed data and no cross-department analysis

Integrated HR and Payroll Software

  • Transparent and accurate data transfer
  • Efficient and self-sustaining
  • Automated and contextual data collection
  • Bulk validation for faster payroll calculation
  • Effortless cross-functional reports and analysis

Multiple Products in 1 Enterprise HCRM

Call Center CRM

IVR Call Integration, Interactions & Dispositions, Click-to-Call, Inbound Auto Pop-up, Metrics & Analytics.

Lead Management

Capture & Distribute Leads from 15 Channels, AI Algorithms for High Conversion & ROI.

Marketing Automation

Pump your leads faster through the sales cycle & build more meaningful relationships

B2B Field Sales

Track sales team field and sign more business contracts for referrals and increase tie-ups

Patient Retargeting

Connect with inactive, no show & drops outs patients & win-back them, upsell more services

Patient Experience

Enhance Overall Experience of Patients at Hospital. Improve Outcome & Patient Retention

Feedback Management

Feedback across multiple touchpoints(Lead, IPD, OPD etc.. & NPS Score).

Loyalty

Revert & provide benefit to your loyal patient on each patient spending.

Campaign & Offer

Patient Win-back, Awareness, Up Sell and Patient Experience Patient Campaigns.

Membership Card

Customize health card based on patient needs & achieve patient for life

HR Automation

There are plenty of processes and workflows you can improve with HR automation solutions from YardHealth - to save time and human resources.

Robotic Process Automation (RPA)

Get rid of multi-step approval processes by implementing our in-house RPA - a great HR automation tool.

Automate Routine Workflows

Streamline standardized processes like leave requests, purchase requests, expense reporting, and more.

Hiring Automation

Event Timeline

Automation Rules & Triggers

Records Management

Business Process Designer

People Data & Analytics

YardHealth allows you to manage your team and HR data effortlessly - at home, in the office, or on the go.

Employee Directory

Centralized searchable employee directory for quick access to any employee data.

Employee Efficiency

Easy and intuitive employee performance reporting & KPIs.

Staff Changes

Our employee timeline is an easy way to reflect all the staff changes in the company.

Employee Profiles

Organizational Structure

Company Knowledge Base

Employee Reports

Quick Employee Search

Electronic Document Workflow

Create, store, and manage your HR files inside the YardHealth cloud storage using customizable access permissions to protect private employee data.

Create and Co-Edit

YardHealth supports all popular file formats making it easy for you to work with spreadsheets, presentations, and other types of documents.

Collaborate on Documents

Invite your colleagues to co-edit a document online. All the changes you make are saved automatically.

Hiring Automation

Event Timeline

Automation Rules & Triggers

Records Management

Business Process Designer

Working Off-Hours to Wrap up High-Priority Tasks?

Introducing the Award Winning HROne Mobile App

To make your worklife hassle-free

Truly adaptable, Not Complex

Seamless navigation, intuitive UI and in the language you speak. An app so simple, you don’t need a training for! Close 110+ HR tasks in seconds from marking attendance to goal settings. Empower your workforce like never before!